Contact SAT Prep Mastery

Have a question about your SAT dashboard, need college essay support, or looking for technical help? Use the form below or reach us directly. We respond to all inquiries within one to two business days.

Send us a message

Email support

For SAT support, college essay support, and general account questions, email us directly.

support@satmastery.com

Technical support

For technical support for your SAT dashboard or account issues, include the following in your message:

  • Your registered email address
  • The page or feature where the issue occurred
  • A brief description of what you expected vs. what happened
  • Your browser and device type (if relevant)

Frequently asked questions

Quick answers to the most common questions. If you do not find what you are looking for here, use the contact form above.

How do I reset my password?

Go to the login page and click "Forgot password." You will receive a reset link at your registered email address within a few minutes.

How do I cancel my subscription?

Log in to your account, go to Account Settings, and select Manage Subscription. You can cancel at any time and will retain access until the end of your billing period.

Why is a practice question marked incorrect when I believe my answer is right?

Each question includes a detailed AI explanation. Review the explanation for that question — it will walk through the correct reasoning step by step. If you still believe there is an error, contact us using the form above.

Is my essay data private?

Yes. Your essay drafts are stored securely in your account and are never shared or used to train AI models. See our Privacy Policy for full details.

Does SAT Prep Mastery guarantee a higher SAT score?

No. Improvement depends on how consistently a student practices and how they apply the feedback the platform provides. SAT Prep Mastery is a structured preparation tool — it does not guarantee specific outcomes.

Looking for more? Read our Privacy Policy for information on how your data is handled, or review our Terms and Conditions for subscription and usage details.